Customer
Frequently Asked Questions
Answers to the questions we hear most often.
On this page
When will my order arrive?
Every DTA garment is made to order. Please allow 5–8 working days for production, plus shipping. UK delivery normally arrives within 10 working days of ordering.
What sizes do you offer?
Most core garments are offered in XS to XXL. See our size guide for detailed measurements.
Do you ship internationally?
Yes. Rates are calculated at checkout. Customs charges are the responsibility of the recipient.
Can I return a made-to-order product?
Yes. You can return any garment within 30 days of receipt, provided it is unworn and in its original condition. See our returns policy.
Is DTA a mental-health service?
No. DTA supports open conversations around resilience and mental health but does not provide medical advice, diagnosis or crisis support. Please see our Support page for signposting.